Frequently Asked Questions

Answers about Snow Fox single-origin cold brew, NYC membership, whole-bean coffee, and shipping.

About Snow Fox

What is Snow Fox Coffee?

Snow Fox Coffee is a New York City-based specialty coffee company offering single-origin cold brew concentrate and whole-bean coffee. Our flagship offering is a monthly cold brew membership built around carefully selected coffees, controlled production, and direct delivery in eligible New York City areas.

What makes Snow Fox Coffee different from other cold brew brands?

Snow Fox Coffee approaches cold brew as a specialty coffee product rather than a conventional ready-to-drink beverage. We use specialty-grade, single-origin coffee, avoid preservatives and heat sterilization, and maintain refrigeration throughout production, storage, and delivery. Our direct-to-consumer model allows us to prioritize the character of the coffee rather than the requirements of traditional retail distribution.

What makes coffee specialty grade?

Specialty-grade coffee is distinguished by its quality, carefully evaluated through professional sensory assessments and physical inspections. Traditionally, coffees earning 80 points or higher on a 100-point scale have qualified as specialty grade.

Evaluators assess characteristics including aroma, flavor, acidity, body, balance, and aftertaste, while also examining the beans for physical defects.

Specialty-grade coffee can come from many growing regions. What matters is not simply where the coffee is grown, but the quality of the beans, how they are processed, and the characteristics they express in the cup.

At Snow Fox Coffee, we exclusively select specialty-grade, single-origin coffees for their distinctive flavor profiles and quality.

Is Snow Fox Coffee based in New York City?

Yes. Snow Fox Coffee was founded and is based in New York City. Our whole-bean coffee is freshly roasted in NYC, and our cold brew concentrate is produced locally and delivered directly to customers throughout our eligible NYC service area. We also ship whole-bean coffee nationwide.

How is Snow Fox Coffee produced?

Our coffee is produced in small batches with careful attention to every stage of the process. From selecting and roasting our beans to brewing, filtering, and bottling our cold brew concentrate, we emphasize quality, consistency, and hands-on oversight rather than mass production.

Why does Snow Fox offer a membership rather than sell through traditional retailers?

The membership model is an extension of how we make our cold brew. Without preservatives or heat sterilization, it has a limited refrigerated shelf life. Direct delivery lets us manage more of the journey from production to consumption, while predictable monthly demand helps us plan production. Rather than designing the product around traditional retail distribution, we designed distribution around the product.

Cold Brew & Membership

How is Snow Fox cold brew made?

Our cold brew begins with carefully selected, freshly roasted single-origin coffee. It is steeped in water under controlled refrigeration, then filtered and bottled. The process uses no heat sterilization or preservatives and is designed to preserve the coffee's distinctive origin characteristics.

Why does Snow Fox cold brew require refrigeration?

Snow Fox cold brew is produced without heat sterilization or chemical preservatives. Refrigeration is essential to maintaining product safety and quality. Our cold brew is kept refrigerated throughout production, storage, and delivery and has a 30-day refrigerated shelf life.

Why doesn't Snow Fox use preservatives or heat sterilization?

We believe the coffee itself should define the drinking experience. Heat processing can alter a coffee's flavor characteristics, while preservatives introduce ingredients beyond coffee and water. By maintaining a controlled cold chain, we can produce a cold brew containing only two ingredients without relying on these conventional shelf-life extension methods.

Why does Snow Fox cold brew have a 30-day shelf life?

Unlike many commercially produced cold brew beverages, Snow Fox does not use preservatives or heat sterilization to extend shelf life. Our cold brew contains only two ingredients: specialty-grade coffee and water.

Instead, we rely on controlled refrigerated production, filtration, and a continuous cold chain through delivery. Our 30-day refrigerated shelf life reflects this production process and our commitment to maintaining product quality without additional processing or preservatives.

What is single-origin cold brew?

Single-origin cold brew is made using coffee from a particular geographic origin rather than a blend of multiple origins. Growing regions, varieties, and processing methods contribute different flavor characteristics. Snow Fox explores those differences through our Origin Studies, highlighting the individual character of each selected coffee.

What is cold brew concentrate, and how do you prepare it?

Cold brew concentrate is brewed at a higher coffee-to-water ratio than conventional ready-to-drink cold brew. Snow Fox concentrate can be served over ice and diluted with cold water or milk to your preferred strength. Each 32 oz bottle provides multiple servings, depending on preparation.

How does the Snow Fox Cold Brew Membership work?

The Snow Fox Cold Brew Membership is a monthly delivery service available to eligible New York City addresses. Members receive four 32 oz bottles of single-origin cold brew concentrate each month, delivered directly to their address. Members can also explore different coffees through our Origin Studies as selections become available.

How much does the Snow Fox Cold Brew Membership cost?

The Cold Brew Membership is $70 per month for four 32 oz bottles delivered monthly within our service area. Customers can also purchase an individual 32 oz bottle for $35 without a membership.

Where does Snow Fox Coffee deliver?

Snow Fox offers direct cold brew delivery to eligible addresses in New York City. Availability is confirmed by ZIP code during ordering. Our whole-bean coffee ships throughout the United States, with shipping included in the listed price.

Whole Bean & Shipping

Does Snow Fox sell whole-bean coffee?

Yes. Snow Fox offers specialty-grade, single-origin whole-bean coffee in 10 oz bags. Customers can purchase individual bags for $32, with nationwide shipping included, or subscribe to two 10 oz bags monthly for $49. Our First Rain whole-bean coffee is the same coffee used in our signature cold brew concentrate.

Is shipping free?

Yes. Complimentary nationwide shipping is included with all whole-bean coffee orders, including one-time purchases and subscriptions. Our cold brew concentrate is available for local delivery within eligible New York City ZIP codes.